Privacy Policy

Who we are

Welcome to safeguardevac.com, operated by SGE | Safeguard Evac (“we”, “us”, “our”). We value your privacy and are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Dutch laws.

This Privacy Policy explains how we collect, use, share, and protect your data when you visit our website, place an order, or contact us.

1. What Data We Collect

We collect personal data when you:

  • Visit our website
  • Place an order
  • Create an account
  • Subscribe to our newsletter
  • Contact us via email or forms

The data we may collect includes:

  • Name and surname
  • Billing and shipping address
  • Email address and phone number
  • Payment method (we do not store full card details)
  • Order history
  • IP address and browser/device information
  • Usage data (pages visited, time spent, etc.)

2. Why We Collect Your Data

We process your data for the following purposes:

  • To process and ship your orders
  • To create and manage your customer account
  • To communicate with you about your order or inquiries
  • To comply with tax and legal obligations (e.g., order retention)
  • To send newsletters or promotional emails (only with your consent)
  • To improve the performance, usability, and security of our website

3. Payment Data

We use third-party payment providers such as Mollie, Stripe, or WooCommerce Payments. Your payment is processed securely, and we do not store or access your full card information. Only transaction references and minimal details (e.g., payment method used) are stored.

4. Cookies and Analytics

We use cookies for:

  • Cart and login functionality
  • Session management
  • Remembering user preferences
  • Measuring website usage (e.g., via Google Analytics)
  • Enhancing performance and security

You can disable cookies via your browser settings. By continuing to use our site, you accept our use of cookies.

5. Who We Share Your Data With

We only share your personal data when necessary:

  • Payment processors (e.g., Mollie, Stripe)
  • Shipping carriers (e.g., PostNL, DHL)
  • Web hosting and IT service providers
  • Email marketing tools (if you subscribe to our newsletter)
  • Dutch tax authorities (if legally required)

All parties we work with are GDPR-compliant.

6. Data Retention

Data TypeRetention Period
Order & invoice data7 years (as required by Dutch tax law)
Customer accountsUntil deletion is requested
Newsletter subscriptionsUntil you unsubscribe
Contact form messages12 months
Website analytics14 months (anonymized)

7. Your Rights Under GDPR

You have the right to:

  • Access your personal data
  • Request correction or deletion of your data
  • Withdraw your consent at any time
  • Object to processing for marketing purposes
  • Request data portability
  • File a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens)

To exercise your rights, email us at: info@safeguardevac.com

8. Data Security

We take appropriate technical and organizational measures to protect your data:

  • SSL encryption across our entire website
  • Secure payment gateways
  • Regular updates to WordPress and WooCommerce
  • Limited access to personal data by authorized staff only

9. Children’s Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be published on this page, and the effective date will be updated accordingly.

11. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, you can contact us:

info@safeguardevac.com
SGE | Safeguard Evac

Effective Date: 18 July 2025

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